Customer Support

Help more customers, faster

Support is a race against the queue. Dictate ticket responses, use snippets for common issues, and close tickets faster—without the typing fatigue.

Download Free

Works with your apps

Ottex works system-wide on macOS. Dictate directly into these apps and more.

Gmail

Clear your inbox by voice

Slack

Faster team communication

Notion

Fill your workspace with voice

Chrome

Voice input for the web

OpenAI
ChatGPT

Dictate better prompts, get better answers

Apple Notes

Native note-taking by voice

And any other app that accepts text input. See all supported apps →

How customer support use Ottex

Respond to Support Tickets

Handle support tickets efficiently. Speaking lets you explain solutions thoroughly—more context means fewer follow-up questions.

What you said
What appears
hi there I understand the frustration with the login issue uh to fix this please try clearing your browser cache and cookies second restart your browser new paragraph
Hi there, I understand the frustration with the login issue. To fix this, please try: Best, Alex from Support

Other ways Ottex can be useful for you

Respond to Slack Messages

Reply to Slack messages 3x faster. Dictate casual updates, detailed explanations, or quick acknowledgments without switching context.

in
Slack
What you said
What appears
hey thanks for the update on the API changes I'll uh review the PR tomorrow morning since I'm still working on the database migration and I'll leave comments if I find anything also can you ping me when the tests are passing
Hey, thanks for the update on the API changes! I'll review the PR tomorrow morning since I'm still working on the database migration. I'll leave comments if I find anything. Also, can you ping me when the tests are passing?

Respond to Emails

Dictate email responses with the right tone. Use context awareness to see the full thread, then speak your reply naturally.

in
Gmail
What you said
What appears
hi Sarah thanks for reaching out um I'd be happy to schedule a call next week new paragraph here's my calendar new paragraph best Alex work signature
Hi Sarah, Thank you for reaching out. I'd be happy to schedule a call next week. Here's my calendar: Best regards, Alex Thompson Product Manager

Features that make it possible

The capabilities that enable these workflows.

3x Faster Than Typing

Speak 150+ words per minute vs 40 wpm typing. Finish tasks in a third of the time.

Better Context, Better Results

Speaking naturally gives AI agents more context than typing. Describe your intent, explain edge cases, mention file names—your voice carries nuance that typing shortcuts.

Smart Snippets

Define custom text replacements and shortcuts. Say 'work signature' to expand your full email signature, or 'my address' for your contact info.

Context Awareness

Optionally let AI see your screen for smarter responses. Reply to emails with full context, answer messages knowing the conversation history.

Voice Corrections

Say 'scratch that' to delete mistakes, 'actually' to rephrase. Fix errors without stopping your flow or touching the keyboard.

App-Specific Modes

Ottex detects which app you're in and adapts. Coding mode in Cursor, casual tone in Slack, professional in Gmail—automatic context switching.

Inline AI Commands

Transform text as you speak: 'Ottex start fix grammar Ottex end'. Edit, improve, translate—all by voice.

Clear your queue faster

Download free. Respond to tickets by voice.

Download for macOS — FreeCompare with alternatives

No credit card required. Bring your own API key.