3x Faster Than Typing
Speak 150+ words per minute vs 40 wpm typing. Finish tasks in a third of the time.
Use Case
Respond to Support Tickets
Handle support tickets efficiently. Speaking lets you explain solutions thoroughly—more context means fewer follow-up questions.
Zendesk
Example dictation
hi there new paragraph so I understand the frustration with the login issue uh to fix this please try first clearing your browser cache and cookies second restart your browser new paragraph support signature
Read this example aloud, or say something of your own.
Ottex outputs
Hi there,
I understand the frustration with the login issue. To fix this, please try:
1. Clear your browser cache and cookies
2. Restart your browser
Best,
Alex from Support
Profile instructions
How it works
Your voice. Right where you work.
Hold Fn
Place your cursor in any app, then hold the Fn key.
Speak naturally
Say what you want to write. Ottex follows your saved writing rules.
Release. It’s written.
Your text appears right where your cursor is.
Features for support replies
Everything you need to do this job efficiently
Better Context, Better Results
Speaking naturally gives AI agents more context than typing. Describe your intent, explain edge cases, mention file names—your voice carries nuance that typing shortcuts.
Smart Snippets
Define custom text replacements and shortcuts. Say 'work signature' to expand your full email signature, or 'my address' for your contact info.
Context Awareness
Optionally let AI see your screen for smarter responses. Reply to emails with full context, answer messages knowing the conversation history.
Voice Corrections
Say 'scratch that' to delete mistakes, 'actually' to rephrase. Fix errors without stopping your flow or touching the keyboard.
Who uses this?
Professionals who rely on Ottex for support replies
Frequently asked questions
Does Ottex work with Intercom, Zendesk, and Freshdesk?
Yes. Ottex types into any text field on macOS, including all web-based support tools — Intercom, Zendesk, Freshdesk, HubSpot, and more.
Can I save common responses as templates?
Yes. Use smart snippets to save frequent responses. Say 'refund policy' or 'shipping update' and Ottex inserts your pre-written template.
Does it help with detailed technical explanations?
Absolutely. Speaking lets you explain complex solutions thoroughly and naturally. More context in your first reply means fewer back-and-forth messages.
Can multiple support agents use Ottex?
Each team member installs Ottex on their own Mac with their own custom dictionary and snippets. There's no shared account needed.
Related use cases
Other ways to use Ottex
Dictate with Formatting
Say 'new paragraph', 'bullet point', 'open quote' and get exactly what you mean. Full formatting control without touching the keyboard.
Translate While Writing
Speak in your native language, get text in your target language. Perfect for non-native speakers or multilingual communication.
Write Candidate Feedback
Dictate interview feedback immediately after each call. Speaking lets you capture nuance and context that gets lost when typing quickly.
Capture Ideas Quickly
Speak ideas the moment they hit you. Use Ottex anywhere to capture thoughts, then refine them later.
Write Job Descriptions
Dictate unique job descriptions that capture what makes the role special. Speaking helps you articulate culture, growth opportunities, and team dynamics naturally.
Code Without a Keyboard
Voice-prompt AI coding agents like Cursor and Claude Code. With Ottex handling dictation and AI handling the code, you can architect and ship features with almost zero typing. Perfect for RSI recovery or accessibility.
Voice input that follows your rules.
Get 4+ hours back every week from typing, formatting, and re-prompting AI.
Try for freeNo credit card required.